Product classification with AI saves time and money

Online stores offering a wide range of products often struggle with manually classifying their items. This can quickly become a time-consuming and expensive process. In this blog post, we’ll show you how we helped an online store tackle its product classification challenges using AI, ultimately saving them money.

The Problem:

A client approached us with more than 30,000 products in their online store, adding over 100 new items daily. Manually classifying their products was proving to be very time-consuming and costly. The client needed a solution to help automate their product classification while cutting costs.

The Solution:

At say.digital, we chose to use AI to automate our client’s product classification. Since the products weren’t niche items, we were able to use the OpenAI API and the ChatGPT-3.5 model. We employed multiple prompts to control a fully automated classification system through the backend, tailored perfectly to the client’s needs.

The Result:

Automating product classification with AI brought many benefits to our client. Items are automatically and accurately sorted into the correct categories, reducing failure rates and saving the store both time and money. Manual classification is no longer necessary, which speeds up the process and lowers costs.

Conclusion:

Automating processes using AI is an effective way to save time and money. However, implementation isn’t a walk in the park—it requires careful selection of the right tech stack.