Niklas Coors - 31.1.2023

HubSpot: Create Customer Org Charts with Ease using this App

Tired of manually creating customer org charts to understand customer decision making dynamics? With the right tools, visualizing customer organizations and relationships can be a breeze. Introducing OrgChartHub- a HubSpot certified app that helps you better understand your customer organizations and relationships.

The Importance of Understanding Customer Organizations in Today's Digital Age

In today's digital age, understanding customer organizations and their internal relationships is crucial for businesses looking to implement effective account-based strategies. By aligning sales and marketing activities with how customers are set up and their decision-making dynamics, businesses can achieve maximum efficiency. 

This is where HubSpot comes in. One of the features of HubSpot is the ability to view company overviews, including details on accounts, recent communications, and contacts. Additionally, by marking an account as a target account, users can view account details and see the buying roles of contacts within the customer organization, such as executive sponsor, decision maker, or influencer. This helps to understand the decision-making dynamics within the customer organization. However, for those who prefer more visual aids, there's an app called Org Chart Hub that can help.

Visualize Customer Relationships with Org Chart Hub


Org Chart Hub is an official app available in the HubSpot app marketplace that can help to understand the dynamics of a customer organization. Users of this software can add contacts to an org chart that clearly displays relationships between contacts as well as buying positions like executive sponsor, decision maker, or influencer. The tool is also quite simple to use; after clicking "Add to Chart," you can choose the employee's role, who they report to, and whom they collaborate with. The app also syncs with HubSpot, so any changes made in Org Chart Hub are reflected in HubSpot and vice versa. Additionally, the app includes HubSpot's built-in lead scoring system, providing an understanding of how valuable a contact is and how engaged they are.


Maximize Efficiency with Org Chart Hub's Lead Scoring and Heatmap Features

One of the key features of Org Chart Hub is the HubSpot score, which is a built-in lead scoring system that is pre-built into the org chart. This score helps you understand how valuable a contact is and how engaged they are. This information can be used to tailor your sales and marketing activities to align with the decision-making dynamics within a customer organization. This is especially useful for businesses that are implementing account-based strategies. 

Additionally, the app has a pre-built heat map feature which shows the sales activity of the organization and helps to identify where there is a lot of interaction and activity. This feature helps to understand how a business interacts with customers and what can be improved on both the sales and marketing side. You can use this function to ensure that you are concentrating on the proper contacts.



Overall, Org Chart Hub is a powerful tool for visualizing customer organizations and relationships within HubSpot, making it easier to understand the decision-making dynamics of a customer organization and align sales and marketing activities accordingly. It syncs with HubSpot, which is making it a seamless addition to your sales and marketing strategy.  
It can be a great addition to your account based strategies and assist you in maximizing your efficiency.

Want to maximize your use of Hubspot? Download our e-book, "7 powerful Hubspot hacks" right away.

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